Join Labbox Labware!
In Labbox Labware, we are looking for a professional for the position of Customer Service with native command of Spanish and advanced Catalan, to join our Customer Service Department in our offices in Premià de Dalt (Barcelona).
Labbox is a leading supplier of consumables, chemicals and small instrumentation for laboratories, educational institutions, public institutions and industries globally.
Since our foundation at the end of 2005, we have been committed to offering quality products at fair prices, guaranteeing fast deliveries and establishing relationships based on trust and closeness with our customers. Throughout these 19 years, Labbox has transformed the laboratory equipment market in Spain, consolidating its position as one of the fastest growing companies in this sector.
Main functions:
- Provide telephone and email customer service to customers in a friendly and professional manner.
- Manage and coordinate customer orders through the management system.
- Provide customers with detailed product information, including prices, delivery times, availability and technical specifications.
- Coordinate and track shipments and transports.
- Respond to customers’ daily needs and incidents.
- Support the department manager in administrative and operational tasks.
- Acquire a complete knowledge of the company’s internal processes.
We offer:
- A position in a growing company.
- Time flexibility.
- International and dynamic work environment.
- Salary negotiable according to the candidate’s experience and skills.
Minimum requirements
Profile we are looking for:
- Customer orientation and teamwork spirit
- Methodical, decisive and highly organized person.
- Native level of Spanish
- Advanced level of Catalan
- Intermediate level of English is a plus
- Minimum 1 year of experience in a similar position.
If you meet the requirements and would like to join our team, we look forward to receiving your application!